Belkin F5D7230au4P User Manual download pdf (Page 121)

119

Troubleshooting

119

section

2. Using a computer that is connected to the Router via a network

cable (as opposed to wirelessly), ensure that “Broadcast SSID”

is enabled. This setting is found on the Router’s wireless

“Channel and SSID” configuration page.

If you are still unable to access the Internet after completing

these steps, please contact Belkin Technical Support.

Problem:

My wireless network performance is inconsistent

Data transfer is sometimes slow

Signal strength is poor

Difficulty establishing and/or maintaining a Virtual Private Network

(VPN) connection

Solution:

Wireless Technology is radio-based, which means connectivity

and the throughput performance between devices decreases when

the distance between devices increases. Other factors that will

cause signal degradation (metal is generally the worst culprit) are

obstructions such as walls and metal appliances. As a result, the

typical indoor range of your wireless devices will be between 100

to 200 feet. Note also that connection speed may decrease as you

move further from the Router or Access Point.

In order to determine if wireless issues are related to range, we

suggest temporarily moving the computer, if possible, five to ten

feet from the router.

Changing the wireless channel - Depending on local wireless

traffic and interference, switching the wireless channel of your

network can improve performance and reliability. The default

channel the router is shipped with is channel 11, you may choose

from several other channels depending on your region; see page

47 - “changing the wireless channel” for instructions on how to

choose other channels.

Limiting the wireless transmit rate - Limiting the wireless

transmit rate can help improve the maximum wireless range, and

connection stability. Most wireless cards have the ability to limit

the transmission rate. To change this property, go to the Windows

Control Panel, open the Network Connections and double-click on

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Belkin F5D7230au4P User Manual Page 121