Belkin F5U022 User's Guide download pdf (Page 62)

If you are using a Parallel port dongle (Cream):

Check that the dongle is securely plugged into the USB port of the computer or hub, or any

other USB through port. Disconnect any devices such as printers that may be attached and

try again.

General dongle problems:

For more information use the FAQ Search Wizard for your dongle type.

A39 Error "This setup does not contain the Windows Installer engine

(instmsia.exe) to run this installation".

In order to reduce the size of the download, we do not include the Windows Installer engine

in the updates. This is normally placed on the system when the original VIP program is

installed. In some circumstances, the enigine is not installed. Download

[http://www.pfaffsoftware.com/support/index.htm?page=updates.htm#instmsia] and run the

Install Shield engine and then re-install.

L04 Can I run the software on a Macintosh computer?

Pfaff creative Software is made to run on a PC with Windows®95/98/ME/NT/2000/XP and

we can not guarantee that our software will work on a Macintosh computer. There are ways

of running PC software on MAC computers by use of emulators such as Virtual PC and Soft

Windows.

However, Pfaff can not support, by way of phone help or warranty, the use of our software on

Macintosh computers and recommends that you purchase a standard Windows® based PC

to use our embroidery systems.

If you still wish to use our software on a Macintosh computer, the following information may

be of help. Please note that this DOES NOT constitute support and no support will be offered

or provided for using Pfaff creative Software in the manner described below.

PLEASE NOTE: Pfaff creative Software has not been tested with any Windows® emulation

software on Mac OS X.

The Pfaff creative Suite has been tested and shown to run on a Macintosh G4 using the

following configuration:

• Mac OS 9.0.4

• Memory: 786Mb

• Virtual PC 4.0 running Windows® ME

• Belkin F5U103-MAC USB Serial Adapter with driver version 1.1.1

The Belkin F5U103-MAC USB Serial Adapter was used because a Macintosh computer

does not have a COM type serial port that is needed for communications with a Pfaff creative

card station and/or creative 2140 embroidery machine.

Virtual PC 4.0 was configured as follows:

• Processor: “Enable MMX compatibility” checked

• PC Memory: 460MB

• COM1 Port: “Mac Serial Port” selected; “Belkin USB Serial Adapter” selected from the

list, and “Non-modem device” checked.

• COM2 Port: “None” checked

• USB:“Enable USB” checked, “USB-232 Adapter” unchecked and “USB Token” (dongle)

checked

In Windows ME, the settings for COM1 were set as follows in the Control Panel:

FAQ Lists for Pfaff VIP Software Page 62

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