Belkin F5U111 User Manual download pdf (Page 7)

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6. Troubleshooting

You replaced the Ethernet Adapter with a

new Ethernet Adapter and it does not work.

The installation procedure produces the

message: Hardware and software support

for USB was not found.

The LED is off.

The LED is blinking.

Each Belkin USB Ethernet Adapter has a

unique encoded Ethernet identifier.

Unplugging the adapter from the Windows

®

machine, and plugging a different adapter

into the same port, will cause a problem in

the protocol software. The original device

should first be completely uninstalled.

The program detected that your computer is

not configured for proper USB support. There

are four main conditions to check:

1. You do not have a USB connection on the

motherboard. The solution is to upgrade your

motherboard or add a USB controller card.

2. It is possible that you do have the proper

OS, but there is no connection between the

motherboard and the USB connectors on the

bracket.

3. It is possible that you do have the proper

OS, but the controller on the motherboard is

malfunctioning.

There are two main possibilities:

1. The host computer might be in standby

mode, and not supplying full power to its

devices.

2. The Ethernet Adapter did not properly

enumerate. Enumerate is a USB term

meaning the system has identified and

configured the device and given it a unique

address.

The Ethernet port connection might be

inoperable. Check the Ethernet connection.

Replace the Ethernet cable.

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