Belkin B2B043eaC00 User Manual Page 15
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13
SECTIONS 1 2 3 4 6 7
USB 3.0 Dual Video Docking Stand for Windows® 8 Tablets
5
Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Q: Where can I find the most up-to-date driver for my Dual Video Docking
Stand?
A: www.displaylink.com/support/downloads
Q: What is the speed of the USB ports on the Dual Video
Docking Stand?
A: USB 2.0 = 480Mbps
USB 3.0 = 4.8Gbps
Q: The USB 3.0 ports on my Dual Video Docking Stand are consumed; can I
plug a USB 3.0 cable into one of the USB 2.0 ports?
A: Yes; however, the device will operate at USB 2.0 speeds.
Q: I am using a USB 3.0 device connected to the Dual Video Docking Stand,
but the connected device is not operating at USB 3.0 speeds. Why?
A: Ensure that you are plugged into one of the USB 3.0 ports and not a USB
2.0 port.
Q: Why is my smartphone or tablet not charging when connected to the Dual
Video Docking Stand?
A: Confirm you are connected to the 2.1A USB 3.0 Charging Port. If issues
persist, try another cable and then contact your IT administrator.
Q: Why is my cursor missing after switching away from Extended Mode?
A: The OS still has the cursor placed on secondary monitor, as if the
secondary monitor is still connected. Based on the positioning of your
secondary monitor, move your mouse toward the primary (away from where
the secondary monitor was located) to regain access to your cursor. If the
issue persists, reconnect the secondary monitor and place your cursor on
the primary monitor before disconnecting the secondary monitor.
Q: The Dual Video Docking Stand is not working properly or is unresponsive.
What can I do?
A: If the Docking Stand is not working properly or not at all, check the status in
the Device Manager in the Windows OS. If there is a yellow question mark
or exclamation point , then the drivers are not properly installed. If your
computer is showing one of these icons, then delete the item in Device
Manager, unplug the device, and restart your computer. Then repeat the
installation process.
Q: I have three external monitors (not counting my tablet display) connected to
the Dual Video Docking Stand. Why am I only seeing two external displays
in Windows System Configuration?
A: The Dual Video Docking Stand only supports two external monitors.
Q: I have an additional USB 3.0 hub connected to one of the USB 3.0 ports on
my Dual Video Docking Stand, but the OS is not recognizing the hub. Why?
A: The Dual Video Docking Stand was not designed for the use of additional
hubs tethered to it; however, try plugging external power into the hub you
connected, and see if the additional hub is recognized.
- Windows® 8 Tablets 1
- User Manual 1
- TABLE OF CONTENTS 2
- Package Contents 3
- OVERVIEW 4
- Features 4
- System Requirements 4
- PRE-CONFIGURATION STEPS 6
- Software Installation 7
- Software Removal 7
- SECTIONS 1 2 3 5 6 7 10
- Setting Descriptions 10
- Multi-Monitor Mode 11
- Extended Mode 12
- Mirror Mode 13
- Primary Monitor Mode 13
- Windows 8 Shortcut 14
- FREQUENTLY ASKED QUESTIONS 15
- REGULATORY COMPLIANCE 18
- FCC Statement 18
- CE Declaration of Conformity 18
- Warranty Information 19
- TECHNICAL SUPPORT 20
- Manuel de l’utilisateur 22
- TABLE DES MATIÈRES 23
- INTRODUCTION 24
- Contenu de l’emballage 24
- PRÉSENTATION 25
- Caractéristiques 25
- Configuration système requise 25
- Spécifications 26
- Illustrations de l’appareil 26
- ÉTAPES DE PRÉCONFIGURATION 27
- Installation du logiciel 28
- Suppression du logiciel 28
- Description des paramètres 31
- Mode multimoniteur 32
- Mode étendu 33
- Mode miroir 34
- Mode moniteur principal 34
- Raccourci Windows 8 35
- FOIRE AUX QUESTIONS 36
- Déclaration FCC 39
- Déclaration de conformité CE 39
- Informations sur la garantie 40
- ASSISTANCE TECHNIQUE 41
- États-Unis 41
- Benutzerhandbuch 43
- INHALTSVERZEICHNIS 44
- EINLEITUNG 45
- Verpackungsinhalt 45
- ÜBERSICHT 46
- Merkmale 46
- Systemanforderungen 46
- Technische Daten 47
- Bestandteile 47
- VORBEREITUNG 48
- ANSCHLIESSEN UND INSTALLIEREN 49
- Software installieren 49
- Software deinstallieren 49
- HÄUFIG GESTELLTE FRAGEN 57
- REGELKONFORMITÄT 60
- FCC-Erklärung 60
- CE-Konformitätserklärung 60
- ICES-Erklärung 60
- Garantieinformationen 61
- TECHNISCHER SUPPORT 62
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