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TROUBLESHOOTING & SECURITY
The iPod is an electronic device, which means that occasionally it may
frustrate or infuriate you by locking up or doing something strange.
In this section I describe quick troubleshooting techniques that can
come in handy if your iPod starts having problems. In this section, I
also explain how to use the locking feature available on the nano and
5G iPod, which keeps your private info under a virtual lock and key.
iPod Troubleshooting: The Five Rs
If your iPod won’t respond to you trying to use it, first make sure it
is fully charged (see Plug In Your iPod, earlier); then toggle the Hold
switch. If those fixes don’t work, try a series of techniques described
by Apple as the Five R’s: Reset, Retry, Restart, Reinstall, and Restore.
You should try these techniques in order (starting with Reset).
Reset
Reset the iPod only when it does not respond to any other input and
you’re certain its battery is fully charged.
For the 4G–6G iPod, mini, and nano:
1. Move the Hold switch at the top of the iPod to on.
2. Return the Hold switch to off.
3. Hold down both the Menu button and the Center button at the
same time for 6 seconds or so. (The Center button is in the middle
of the wheel.)
The Apple logo should appear, indicating that you have reset the iPod.
For the 1G, 2G, and 3G iPod:
1. Move the Hold switch at the top of the iPod to on.
2. Return the Hold switch to off.
3. Hold down both the Play/Pause button and the Menu button for
6 to 10 seconds.
The Apple logo should appear, indicating the iPod has been reset. (If
the logo doesn’t appear, release the buttons and then repeat Step 3.)
This is a free sample of “Take Control of Your iPod: Beyond the Music.
Click here to buy the full 137-page ebook for only $10!
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